Shipping Policy
Shipping Policy
At Sole Provisions, we strive to deliver your purchases in a timely and efficient manner. For orders that exceed $75, we are pleased to provide Free Standard shipping. For purchases under $75, a flat shipping fee of $8 is applied.
We use both USPS and UPS as our carriers to ensure that your order reaches you as quickly as possible, depending on your location and the origin of the shipment. Most orders are delivered within 2-5 business days, ensuring that you receive your products promptly. Please note, however, that we do not ship orders over the weekend, so orders placed after 12pm EST on Friday will be processed the following business day.
For those who need their orders sooner, expedited shipping options are available. Expedited shipments typically arrive within 1-2 business days. While we make every effort to meet these quick turnaround times and deliver your order in perfect condition, please be aware that once an order is with the carrier, Sole Provisions is not responsible for any delays or damages that may occur due to circumstances beyond our control. We appreciate your understanding and are here to assist with any questions or concerns regarding your shipping needs.
Our Customer Service Department will be happy to help you with any questions you may have regarding our products, services or website. Use the form on our contact us page or call us at 1-888-348-3567.
Our Customer service hours are 10am to 6pm Monday - Friday Eastern Standard Time.
We use both USPS and UPS as our carriers to ensure that your order reaches you as quickly as possible, depending on your location and the origin of the shipment. Most orders are delivered within 2-5 business days, ensuring that you receive your products promptly. Please note, however, that we do not ship orders over the weekend, so orders placed after 12pm EST on Friday will be processed the following business day.
For those who need their orders sooner, expedited shipping options are available. Expedited shipments typically arrive within 1-2 business days. While we make every effort to meet these quick turnaround times and deliver your order in perfect condition, please be aware that once an order is with the carrier, Sole Provisions is not responsible for any delays or damages that may occur due to circumstances beyond our control. We appreciate your understanding and are here to assist with any questions or concerns regarding your shipping needs.
Our Customer Service Department will be happy to help you with any questions you may have regarding our products, services or website. Use the form on our contact us page or call us at 1-888-348-3567.
Our Customer service hours are 10am to 6pm Monday - Friday Eastern Standard Time.